Monday, November 01, 2010

KEEP PLANET GREEN

My inkjet printer had run out of ink. A seller on ebay offered me "compatible" cartridges for about half what Canon were charging, so I ordered a set. They took a couple of days to arrive, the seller gave me positive feedback on ebay before I received them, and my printer is working perfectly with the new ink cartridges. All good.

However, as well as the full cartridges, the seller sent me a return envelope with a prepaid postage label with an address in Coventry, and the words "KEEP PLANET GREEN. Recycle empty cartridges" on it. It was pretty obvious what was going on. The seller wanted me to send him my empty cartridges so that he could fill them with ink and then sell them to somebody else.

This is fine, of course. In fact, this is good. If someone is making a living doing this, well done and good luck to him. (The absence of an article between "KEEP" and "PLANET" makes me think he is Slavic, and probably Polish. Once again, good). Interesting, though, that he thinks that the best way to encourage his customers to send him their empty cartridges is through Green guilt-trippery. He might be right. Personally I would prefer he simply stated "Please give me your empty cartridges so that I can refill them and sell them to somebody else" or (best of all) "Please return your empty cartridges and I will give you £1 off your next order".

That said, I put my empty cartridges in the envelope and popped them in a postbox. He gave me good customer service and is most welcome to them.

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